Description

General Objective

Integrate, from a strategic vision, knowledge and instruments for the management of health institutions through the application of management tools.

Addressed to:

Physicians, Nurses, Midwives, Dentists, Nutritionists, Kinesiologists, Speech Therapists, Occupational Therapists, Medical Technologists, Chemists-Pharmacists, Commercial Engineers, Civil Engineers and related areas.

Content


Module I: INTRODUCTION TO HEALTH MANAGEMENT
Generalities of Management and Administration
Epidemiology and health determinants
Regulatory framework, health reform and the Chilean Health System
Companies and organizations
The service of health institutions
Clinical management tools

Module II: ECONOMICS AND MANAGEMENT
Scarcity and resource allocation
Supply and demand
Economics and functioning of the health market
Social projects in health
Health ethics

Module III: STRATEGIC MANAGEMENT I
Strategic planning: vision, mission, institutional values
Strategic management
Indicators, strategic maps, logical framework matrix
Organizational structure
Organizational culture and climate
Organizational development

Module IV: STRATEGIC MANAGEMENT II
Change Management
Negotiation
Application of Health Informatics
Concept of Health Marketing
Innovation for Health

Module V: FINANCE AND ACCOUNTING
Finance and accounting concepts
Short and long term assets and liabilities
Cost centers
Definition of costs and costing
Financial management, planning and analysis in health care
Health budgets

Module VI: PROJECT EVALUATION
Generalities of Project Appraisal
Capital and interest rates
Present value, future value
Project appraisal techniques
Formulation and evaluation of management projects
Project appraisal process and analysis for investment decision and financing schemes

Module VII: MANAGEMENT CONTROL
Generalities of management control
Management control systems
Balance score card, SIS-Q, GRD, ABC

Module VIII: PROCESS MANAGEMENT
Generalities of Process Management
Process management in the health care field
Survey and design of processes

Module IX: PEOPLE MANAGEMENT I
Strategic management of people
Job descriptions and functions
Concept of induction and orientation to the job position
Recruitment, selection and dismissal of personnel
Management by competencies
Performance evaluation

Module X: PEOPLE MANAGEMENT II
Leadership and decision making
Team work
Motivation, coaching, empowerment
Effective communication and conflict resolution
Human talent and knowledge management
Outsourcing of services

 

Additional information

Country

Chile

Duration

120 hrs

Certification

AST

Ranking

Primary Care, Education, Specialties, Management, Hospital, Hospital Care

Documentation